Privacy Policy

Who we are

Our website address is: https://battlecreekpoolcare.com. We are Battle Creek Pool Care LLC, providing professional residential pool maintenance in Battle Creek, Michigan, and surrounding communities

What Personal Data We Collect and Why

Contact Forms: When you submit a request for a quote or service, we collect your name, email address, phone number, and physical address to provide accurate estimates and facilitate route planning.

Payment Information: We do not store full credit card numbers on our servers. All payment processing is handled securely by our encrypted third-party payment gateway.

Cookies

Our website uses basic cookies to ensure the site functions properly and to track general website performance. We do not use cookies for aggressive third-party advertising.

Who We Share Your Data With

We do not sell, rent, or trade your personal data to third parties. We only share necessary data with our secure payment processor to facilitate your billing, and with software tools required to manage our business operations (such as scheduling and routing).

How long we retain your data

Customer contact information, service history, and billing records are retained indefinitely for administrative, legal, and tax reporting purposes.

What rights you have over your data

If you are a client, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are legally obliged to keep for administrative, tax, or security purposes.